Imibuzo Evame Ukubuzwa (FAQ) ku-FxPro

Ama-akhawunti

Ngingakwazi ukuvula i-akhawunti yebhizinisi?

Ungakwazi ukuvula i-akhawunti yokuhweba egameni lenkampani yakho ngokusebenzisa inqubo yethu evamile yokubhalisa. Sicela ufake imininingwane yomuntu ozoba ummeleli ogunyaziwe bese ungena ku-FxPro Direct ukuze ulayishe imibhalo yenkampani esemthethweni njengesitifiketi sokwesekwa, imibhalo yenhlangano, njll. Uma sesithole yonke imibhalo edingekayo, uMnyango Wehhovisi Lethu Osemuva uyokwenza lokho. zibuyekeze futhi zisize ekuqedeni isicelo.

Ngingakwazi ukuvula i-akhawunti engaphezu kweyodwa nge-FxPro?

Yebo, i-FxPro ivumela ama-akhawunti okuhweba afinyelela kwangu-5 ahlukene. Ungase uvule ama-akhawunti okuhweba engeziwe nge-FxPro Direct yakho.

Yiziphi izinhlobo zemali engingavula kuzo i-akhawunti?

Amaklayenti e-FxPro UK Limited angase avule i-akhawunti yokuhweba nge-USD, EUR, GBP, AUD, CHF, JPY, kanye ne-PLN.

Amakhasimende e-FxPro Financial Services Limited FxPro Global Markets Limited angase avule i-akhawunti yokuhweba nge-EUR, USD, GBP, AUD, CHF, JPY, PLN, kanye ne-ZAR.

Kunconywa ukuthi ukhethe uhlobo lwemali lwe-Wallet ngohlobo lwemali olufanayo namadiphozithi akho kanye nokukhipha imali ukuze ugweme noma yiziphi izimali zokuguqulwa, nokho, ungakhetha izinhlobo zemali eziyisisekelo ezihlukene zama-Akhawunti akho Okuhweba. Uma udlulisela phakathi kwe-Wallet ne-akhawunti ngohlobo lwemali oluhlukile, izinga lokuguqulwa bukhoma lizoboniswa kuwe.

Ingabe uyawanikeza ama-akhawunti angashintshiwe?

I-FxPro inikeza ama-akhawunti angashintshiwe ngezinjongo zezenkolo. Kodwa-ke, izinkokhelo zingasetshenziswa uma ukuhweba ngamathuluzi athile sekuvulekele inombolo ethile yezinsuku. Ukufaka isicelo se-akhawunti yamahhala, sicela uthumele isicelo se-imeyili eMnyangweni Wehhovisi Lasemuva kokuthi [email protected]. Ukuze uthole imininingwane eyengeziwe ngama-akhawunti angashintshiwe e-FxPro, sicela uxhumane Nokwesekwa Kwamakhasimende ethu.

Ngingakwazi ukuvula i-akhawunti ehlanganyelwe?

Yebo. Ukuze uvule i-akhawunti ehlanganyelwe, umuntu ngamunye kufanele aqale avule i-akhawunti ngayinye ye-FxPro bese egcwalisa Ifomu Lesicelo Se-akhawunti Ehlangene elingatholakala ngokuthintana noMnyango Wehhovisi Lasemuva [email protected].

Sicela uqaphele ukuthi ama-akhawunti ahlangene atholakala kuphela kwabashadile noma izihlobo ze-degree yokuqala.

Mangaki ama-akhawunti okuhweba engingawavula kuhlelo lokusebenza lwe-FxPro?

Ungakha ama-akhawunti okuhweba bukhoma afika kwayisihlanu anezilungiselelo ezihlukene kuhlelo lokusebenza lwe-FxPro. Zingaba ngezinhlobo zemali ezihlukene nasezinkundleni ezihlukahlukene.

Vele ukhethe eyodwa yezinkundla zokuhweba ezitholakalayo (MT4, MT5, cTrader, noma iplathifomu ehlanganisiwe ye-FxPro), bese ukhetha inzuzo ekhethwayo kanye nemali ye-akhawunti (AUD, CHF, EUR, GBP, JPY, PLN, USD, noma ZAR). Ungakwazi futhi ukudlulisa izimali phakathi kwama-akhawunti usebenzisa i-FxPro Wallet yakho.

Kwabasanda kungena, i-FxPro inikeza imiyalelo ebanzi yokuthi ungalufaka kanjani uhlelo lokusebenza lwe-MT4, MT5, ne-cTrader enezixhumanisi eziqondile ze-AppStore ne-Google Play.

Sicela uqaphele, ukuthi uma udinga ama-akhawunti engeziwe (okuhlanganisa ne-akhawunti yeDemo), ungawavula nge-FxPro Direct Web noma ngokuthintana nethimba lethu Lesevisi Yamakhasimende.

Ngiyishintsha kanjani inzuzo ye-akhawunti yami yokuhweba?

Ngena ngemvume ku-FxPro Direct, iya kokuthi 'Ama-akhawunti Ami', uchofoze isithonjana Sepensela eduze nenombolo ye-akhawunti yakho, bese ukhetha 'Shintsha Isilinganiso' kumenyu yokudonsela phansi.

Sicela uqaphele ukuthi ukuze amandla e-akhawunti yakho yokuhweba ashintshwe, zonke izikhundla ezivulekile kufanele zivalwe.

Qaphela: Isilinganiso esiphezulu esitholakalayo kuwe singahluka kuye ngendawo okuyo.

Ngingayenza kanjani i-akhawunti yami isebenze?

Sicela uqaphele ukuthi ama-akhawunti abukhoma avaliwe ngemva kwezinyanga ezi-3 zokungasebenzi, kodwa ungakwazi ukuphinda uwavule. Ngeshwa, ama-akhawunti edemo awakwazi ukuphinda asebenze, kodwa ungase uvule amanye nge-FxPro Direct.

Ingabe amapulatifomu akho ahambisana ne-Mac?

Izinkundla zokuhweba ze-FxPro MT4 kanye ne-FxPro MT5 zombili ziyahambisana ne-Mac futhi zingadawuniloda eSikhungweni sethu Sokulanda. Sicela uqaphele ukuthi izinkundla ezisekelwe kuwebhu ze-FxPro cTrader kanye ne-FxPro cTrader nazo ziyatholakala ku-MAC.

Ingabe uyakuvumela ukusetshenziswa kwama-algorithms okuhweba ezisekelweni zakho?

Yebo. Abacebisi Abangochwepheshe basebenzisana ngokugcwele nezinkundla zethu ze-FxPro MT4 ne-FxPro MT5, futhi i-cTrader Automate ingasetshenziswa epulatifomu yethu ye-FxPro cTrader. Uma unanoma yimiphi imibuzo mayelana Nabacebisi Abangochwepheshe kanye ne-cTrader Automate, sicela uxhumane Nokwesekwa Kwamakhasimende ethu [email protected].

Ungawalanda kanjani amapulatifomu okuhweba i-MT4-MT5?

Ngemva kokubhalisa nokungena ku-FxPro Direct, uzobona izixhumanisi zenkundla ezifanele zikhonjiswa kalula ekhasini lakho elithi 'Ama-akhawunti', eduze kwenombolo ye-akhawunti ngayinye. Ukusuka lapho ungafaka ngokuqondile amapulatifomu edeskithophu, uvule i-webtrader, noma ufake izinhlelo zokusebenza zeselula.

Ngaphandle kwalokho, kusuka kuwebhusayithi eyinhloko, iya engxenyeni ethi "Wonke Amathuluzi" bese uvula "Isikhungo Sokulanda".

Skrolela phansi ukuze ubone zonke izinkundla ezitholakalayo. Izinhlobo ezimbalwa zamatheminali zinikeziwe: zedeskithophu, inguqulo yewebhu, nohlelo lokusebenza lweselula.

Khetha uhlelo lwakho lokusebenza bese uchofoza "Landa". Ukulayisha kwenkundla kuzoqala ngokuzenzakalelayo.

Qalisa uhlelo lokusetha kusuka kukhompuyutha yakho bese ulandela imiyalo ngokuchofoza "Okulandelayo".

Ngemuva kokuthi ukufakwa sekuqediwe, ungangena ngemvume ngemininingwane ye-akhawunti ethile oyithole ku-imeyili yakho ngemva kokubhaliswa kwe-akhawunti yokuhweba kwa-FxPro Direct. Manje ukuhweba kwakho nge-FxPro kungaqala!

Ngingena kanjani ku-cTrader platform?

I-cTrader cTID yakho ithunyelwa kuwe nge-imeyili uma ukudalwa kwe-akhawunti yakho sekuqinisekisiwe.

I-cTID ivumela ukufinyelela kuwo wonke ama-akhawunti e-FxPro cTrader (idemo ebukhoma) usebenzisa ukungena ngemvume okukodwa kuphela nephasiwedi.

Ngokuzenzakalelayo, i-imeyili yakho ye-cTID izoba yikheli le-imeyili elibhalisiwe lephrofayela yakho, futhi ungakwazi ukushintsha igama-mfihlo ngokuthanda kwakho.

Uma usungenile nge-cTID, uzokwazi ukushintsha phakathi kwanoma yimaphi ama-akhawunti e-FxPro cTrader abhaliswe ngaphansi kwephrofayela yakho.

Ukuqinisekisa

Yimaphi amadokhumenti owadingayo?

Sidinga ikhophi yepasipoti yakho yamazwe ngamazwe evumelekile, ikhadi lika-ID Kazwelonke, noma Ilayisensi Yokushayela ukuze siqinisekise ubuwena.

Singase futhi sicele idokhumenti yobufakazi bendawo yokuhlala ebonisa igama lakho nekheli, ekhishwe phakathi nezinyanga eziyisi-6 ezidlule.

Amadokhumenti adingekayo kanye nesimo sawo sokuqinisekisa singabonakala noma nini nge-FxPro Direct.

Ingabe imininingwane yami yomuntu siqu ivikelekile kuwe?

I-FxPro ithatha izinyathelo zokuphepha ezingathi sína zokuqinisekisa ukuthi imininingwane yakho yomuntu siqu igcinwe ngokuzethemba okuphelele. Amagama ayimfihlo akho abhalwe ngekhodi futhi imininingwane yakho yomuntu siqu igcinwa kumaseva avikelekile futhi ayikwazi ukufinyelelwa yinoma ubani, ngaphandle kwenani elincane kakhulu labasebenzi abagunyaziwe.

Yini okufanele ngiyenze uma ngehluleka ukuhlolwa kokufaneleka?

Njengomthengisi olawulwayo, kudingeka sihlole ukufaneleka kwamakhasimende ethu mayelana nokuqonda kwawo ama-CFD kanye nolwazi ngobungozi obuhilelekile.

Uma kuthathwa ngokuthi awunakho okwamanje ulwazi oludingekayo, ungaqhubeka nokudala i-akhawunti yedemo. Uma unomuzwa wokuthi usukulungele futhi unolwazi olwanele lokuvula i-akhawunti ebukhoma, futhi uzazi ngokugcwele ubungozi obuhilelekile, sicela usithinte ukuze sihlole kabusha ukufaneleka kwakho.

Uma ulwazi osinikeze lona efomini lokubhalisa lungalungile, sicela usazise ukuze sikwazi ukuxhumana nawe ukuze sicacise noma yimaphi amaphutha.

Idiphozithi

Uzigcina kanjani izimali zamaklayenti ziphephile?

I-FxPro ibheka ukuphepha kwezimali zeklayenti njengento ebaluleke kakhulu. Ngalesi sizathu, zonke izimali zamaklayenti zihlukaniswa ngokugcwele ezimalini zenkampani futhi zigcinwa kuma-akhawunti asebhange ahlukene emabhange amakhulu aseYurophu. Lokhu kuqinisekisa ukuthi izimali zeklayenti azikwazi ukusetshenziselwa noma yiziphi ezinye izinjongo.

Ukwengeza, i-FxPro UK Limited iyilungu le-Financial Services Compensation Scheme (FSCS) kanti i-FxPro Financial Services Limited iyilungu leSikhwama Sesinxephezelo sabatshalizimali (ICF).

Yiziphi izinhlobo zemali ezitholakalayo ze-FxPro Wallet yami?

Sinikezela ngezinhlobo zemali ze-Wallet nge-EUR, USD, GBP, CHF, JPY, PLN, AUD ne-ZAR. (Kuye ngendawo okuyo)

Uhlobo lwemali lwe-FxPro Wallet yakho kufanele lube semalini efanayo namadiphozithi akho kanye nokukhiphayo ukuze kugwenywe izinkokhelo zokuguqula. Noma yikuphi ukudluliselwa kusuka ku-FxPro Wallet yakho kuya kuma-akhawunti akho okuhweba ngemali ehlukile kuzoguqulwa ngokwezilinganiso zenkundla.

Ngizidlulisela kanjani izimali zisuka ku-FxPro Wallet yami ziye ku-akhawunti yami yokuhweba?

Ungakwazi ukudlulisa izimali ngokushesha phakathi kwe-FxPro Wallet yakho kanye nama-akhawunti akho okuhweba ngokungena ku-FxPro Direct yakho bese ukhetha okuthi 'Dlulisa'

Khetha i-Wallet yakho njenge-akhawunti yomthombo kanye ne-akhawunti yokuhweba okuhlosiwe bese ufaka inani ofisa ukulidlulisela.

Uma i-akhawunti yakho yokuhweba ikuhlobo lwemali oluhlukile kune-FxPro Wallet yakho, kuzovela ibhokisi le-pop-up elinenani lokuguqulwa elibukhoma.

Yiziphi izinhlobo zemali engingazisebenzisa ukuze ngixhase i-Akhawunti yami ye-FxPro?

Amaklayenti e-FxPro UK Limited angase axhase i-Wallet ngama-USD, EUR, GBP, AUD, CHF, JPY, kanye ne-PLN.

Amaklayenti e-FxPro Financial Services Limited angase axhase nge-USD, EUR, GBP, AUD, CHF, JPY, PLN, ne-ZAR. Izimali eziku-RUB nazo ziyatholakala, nokho izimali ezidiphozithwe ku-RUB zizoguqulelwa emalini ye-FxPro Wallet (Vault) yeklayenti lapho sezitholiwe.

Amakhasimende e-FxPro Global Markets Limited angase axhase nge-USD, EUR, GBP, CHF, AUD, PLN, ZAR, kanye ne-JPY. Uxhaso nge-RUB luyatholakala, nokho izimali ezidiphozithwe ku-RUB zizoguqulelwa emalini ye-FxPro Wallet (Vault) yeklayenti lapho isitholiwe.

Sicela uqaphele ukuthi uma udlulisela izimali ngohlobo lwemali oluhlukile kune-FxPro Wallet yakho, izimali zizoguqulelwa kuhlobo lwemali yakho ye-Wallet kusetshenziswa izinga lokushintshisana ngesikhathi sokuthenga. Ngalesi sizathu, siphakamisa ukuthi uvule i-FxPro Wallet yakho ngohlobo lwemali olufanayo nolukakho lwezimali nezindlela zokuhoxa.

Ngingakwazi ukudlulisa izimali phakathi kwe-FxPro Wallet yami nama-akhawunti okuhweba phakathi nempelasonto?

Yebo, inqobo nje uma i-akhawunti ethile yokuhweba odlulisela kuyo ingenazo izikhundla ezivulekile.

Uma unohwebo oluvulekile phakathi nempelasonto, ngeke ukwazi ukudlulisa izimali zisuka kukho ziye ku-Wallet yakho kuze kube yilapho imakethe ivulwa kabusha.

Amahora wangezimpelaviki aqala ngoLwesihlanu ngokuvalwa kwemakethe (22:00 isikhathi sase-UK) kuze kube yiSonto, ekuvulweni kwemakethe (22:00 isikhathi sase-UK).

Kungani idiphozi yami yekhadi lesikweletu/ledebhithi yenqatshiwe?

Kunezizathu ezimbalwa zokuthi kungani ikhadi lakho lesikweletu/ledebhithi kungenzeka lenqatshwe. Kungenzeka weqe umkhawulo wakho womsebenzi wansuku zonke noma weqe inani lekhadi elitholakalayo lesikweletu/ledebhithi. Kungenjalo, kungenzeka ukuthi ufake idijithi engalungile yenombolo yekhadi, usuku lokuphelelwa yisikhathi, noma ikhodi ye-CVV. Ngalesi sizathu, sicela uqinisekise ukuthi lezi zilungile. Futhi, qiniseka ukuthi ikhadi lakho livumelekile futhi alikaphelelwa yisikhathi. Okokugcina, thintana nomkhiphi wakho ukuze uqiniseke ukuthi ikhadi lakho ligunyazwe ukwenza izinto nge-inthanethi nokuthi azikho izivikelo ezisivimbelayo ukuthi singalikhokhisi.

Ukuhweba

Ipheya yemali, i-Cross Pair, i-Base Currency, kanye ne-Quote Currency

Amapheya ohlobo lwemali amele izinga lokushintshisana phakathi kwezinhlobo zemali ezimbili emakethe yokushintshisana yangaphandle. Isibonelo, i-EURUSD, i-GBPJPY, ne-NZDCAD amapheya emali.

Ipheya yemali engafaki i-USD kubhekiselwa kuyo njengepheya ephambene.

Kupheya yemali, uhlobo lwemali lokuqala lwaziwa ngokuthi "imali eyisisekelo," kanti uhlobo lwemali lwesibili lubizwa ngokuthi "imali ye-quote."

Intengo Yebhidi futhi Buza Intengo

Intengo Yebhidi iyinani umthengisi azothenga ngalo uhlobo lwemali oluyisisekelo lwepheya eklayentini. Ngokuphambene, iyintengo amaklayenti athengisa ngayo imali eyisisekelo.

Buza Intengo inani lapho umthengisi azothengisa khona uhlobo lwemali oluyisisekelo lwepheya kuklayenti. Ngokufanayo, yinani amaklayenti athenga ngalo uhlobo lwemali oluyisisekelo.

Ama-oda okuthenga avulwa ku-Ask Price futhi avaliwe nge-Bid Price.

Ama-oda okuthengisa avulwa ngentengo yebhidi futhi avaliwe ngenani lokubuza.

Ukubhebhetheka

Ukusabalala kuwumehluko phakathi kwezintengo ze-Bid kanye ne-Ask zethuluzi lokuhweba futhi kuwumthombo oyinhloko wenzuzo wabathengisi babakhiqizi bemakethe. Inani lokusabalalisa likalwa ngama-pips.

I-FxPro inikeza kokubili ukusabalala okuguquguqukayo nokuzinzile kuwo wonke ama-akhawunti ayo.

Inqwaba kanye nosayizi wenkontileka

Okuningi usayizi weyunithi ojwayelekile wokwenziwe. Ngokuvamile, indawo eyodwa evamile ilingana namayunithi angu-100,000 ohlobo lwemali oluyisisekelo.

Usayizi wenkontileka ubhekisela enanini eligxilile lohlobo lwemali oluyisisekelo endaweni eyodwa. Ezinsimbini eziningi ze-forex, lokhu kusethwe kumayunithi ayi-100,000.

I-Pip, iphoyinti, i-Pip size, ne-Pip Value

Iphoyinti limelela ukuguqulwa kwentengo endaweni yedesimali yesi-5, kuyilapho i-pip ibonisa ukushintsha kwenani endaweni yedesimali yesi-4.

Ngamanye amazwi, i-pip engu-1 ilingana namaphoyinti angu-10.

Isibonelo, uma intengo isuka ku-1.11115 iye ku-1.11135, ushintsho luyi-2 pips noma amaphuzu angu-20.

Usayizi wepayipi inombolo engashintshi ebonisa indawo yepayipi enanini lensimbi. Kumapheya amaningi emali, njenge-EURUSD, lapho intengo iboniswa njenge-1.11115, ipayipi isendaweni yesi-4 yedesimali, ngakho usayizi wepayipi ngu-0.0001.

I-Pip Value imele inzuzo yemali noma ukulahlekelwa kokunyakaza kwepayipi elilodwa. Ibalwa kusetshenziswa ifomula:

Inani le-Pip = Inombolo Yenkatho x Usayizi Wenkontileka x Usayizi Wepayipi.

Isibali sethu somthengisi singakusiza ukuthi unqume lawa manani.

Sebenzisa futhi Margin

Isilinganiso isilinganiso semali emalini ebolekiwe futhi sithinta ngokuqondile imajini edingekayo ekuhwebeni kwethuluzi. I-FxPro inikeza isilinganiso esifinyelela ku-1
kumathuluzi amaningi okuhweba awo womabili ama-akhawunti e-MT4 ne-MT5.

Imajini inani lemali egcinwe ngohlobo lwemali lwe-akhawunti umthengisi ukuze agcine i-oda livuliwe.

Ukuphakama okuphezulu kubangela isidingo esiphansi semajini.

Ibhalansi, i-Equity, kanye ne-Free Margin

Ibhalansi ingumphumela wezezimali ophelele wakho konke ukuthengiselana okuqediwe kanye nemisebenzi yediphozi/yokuhoxiswa ku-akhawunti. Imele inani lemali etholakalayo ngaphambi kokuvula noma yimaphi ama-oda noma ngemva kokuvala wonke ama-oda avuliwe.

Ibhalansi ihlala ingashintshiwe ngenkathi ama-oda avuliwe.

Lapho kuvulwa i-oda, ibhalansi ehlanganiswe nenzuzo noma ukulahlekelwa kwe-oda kulingana ne-Equity.

I-Equity = Ibhalansi +/- Inzuzo/Ukulahlekelwa

Ingxenye yezimali ibanjwe njenge-Margin uma i-oda livuliwe. Izimali ezisele zibizwa ngokuthi I-Free Margin.

I-Equity = I-Margin +
Ibhalansi Yemajini Yamahhala ingumphumela wezezimali wayo yonke imisebenzi eqediwe kanye nediphozithi/yokukhipha imali ku-akhawunti. Imele inani lemali etholakalayo ngaphambi kokuvula noma yimaphi ama-oda noma ngemva kokuvala wonke ama-oda avuliwe.

Ibhalansi ihlala ingashintshiwe ngenkathi ama-oda avuliwe.

Lapho kuvulwa i-oda, ibhalansi ehlanganiswe nenzuzo noma ukulahlekelwa kwe-oda kulingana ne-Equity.

I-Equity = Ibhalansi +/- Inzuzo/Ukulahlekelwa

Ingxenye yezimali ibanjwe njenge-Margin uma i-oda livuliwe. Izimali ezisele zibizwa ngokuthi I-Free Margin.

I-Equity = I-Margin + Imajini Yamahhala

Inzuzo kanye Nokulahlekelwa

Inzuzo noma Ukulahlekelwa kunqunywa umehluko phakathi kwezintengo zokuvala nokuvula ze-oda.

Inzuzo/Ukulahlekelwa = Umehluko phakathi kwezintengo zokuvala nokuvula (ngama-pips) x

Inzuzo ye-Pip Value Thenga ama-oda lapho intengo ikhuphuka, kanti Thengisa ama-oda inzuzo uma intengo yehla.

Ngokuphambene, ama-oda okuthenga athola ukulahlekelwa uma intengo yehla, kuyilapho ama-oda okuthengisa elahlekelwa uma intengo inyuka.

I-Margin Level, I-Margin Call, kanye ne-Stop Out

I-Margin Level imelela isilinganiso sokulingana nemajini, esivezwa njengephesenti.

I-Margin Level = (I-Equity / Margin) x 100%

I-Margin Call yisixwayiso esikhishwe endaweni yokuhweba, ebonisa ukuthi izimali ezengeziwe zidinga ukufakwa noma izikhundla zidinga ukuvalwa ukuze kuvinjelwe ukuyeka. Lesi sexwayiso siqaliswa lapho Ileveli Yemajini ifinyelela emngceleni Wekholi Yemajini ebekwe umdayisi.

I-Stop Out kwenzeka lapho umdayisi evala ngokuzenzakalelayo izikhundla lapho I-Margin Level yehlela ezingeni elithi Stop Out elisungulelwe i-akhawunti.

Ungawuhlola kanjani umlando wakho wokuhweba

Ukufinyelela umlando wakho wokuhweba:

Kusuka Kutheminali Yakho Yokuhweba:

• MT4 noma MT5 Desktop Terminals: Zulazulela ku-Akhawunti Umlando ithebhu. Qaphela ukuthi umlando we-MT4 wezingobo zomlando ngemva kwezinsuku ezimbalwa ezingu-35 ukuze unciphise umthwalo weseva, kodwa usengakwazi ukufinyelela umlando wakho wokuhweba ngamafayela okungena.

• Izicelo Zeselula ze-MetaTrader: Vula ithebhu Yejenali ukuze ubuke umlando wokuhweba okwenziwa kudivayisi yakho yeselula.

Kusuka Kuzitatimende Zenyanga/Zansuku zonke: I-FxPro ithumela izitatimende ze-akhawunti ku-imeyili yakho nsuku zonke nanyanga zonke (ngaphandle kwalapho uzikhiphile). Lezi zitatimende zifaka phakathi umlando wakho wokuhweba.

Ukuxhumana Nosekelo: Xhumana Nethimba Lokusekela nge-imeyili noma ngengxoxo. Nikeza ngenombolo ye-akhawunti yakho kanye negama eliyimfihlo ukuze ucele izitatimende zomlando we-akhawunti zama-akhawunti akho angempela.

Kungenzeka yini ukulahlekelwa imali eningi kunaleyo engiyifakile?

I-FxPro inikeza i-Negative Balance Protection (NBP) yawo wonke amakhasimende, kungakhathaliseki ukuthi ikuphi ukuhlukaniswa kwawo ngokwezigaba, ngaleyo ndlela iqinisekisa ukuthi awukwazi ukulahlekelwa ngaphezu kwesamba semali oyidiphozithi yakho.

Ukuze uthole imininingwane eyengeziwe sicela ubheke 'Inqubomgomo Yokusebenzisa I-oda'.

I-FxPro iphinde ihlinzeke ngezinga lokumisa, okuzokwenza ukuthi ukuhweba kuvalwe uma izinga elithile le-margin lifinyelelwa. Izinga lokumisa lizoncika ohlotsheni lwe-akhawunti kanye nendawo obhaliswe ngaphansi kwayo.

Ukuhoxiswa

Ngingakwazi ukushintsha uhlobo lwemali lwami lwe-FxPro Wallet (Vault)?

Ukuze ugweme izindleko zokuguqulwa ezingase zibe khona, i-FxPro Wallet yakho kufanele ibe semalini efanayo namadiphozithi akho kanye nokukhiphayo.

Imaphi amanani okuguqulwa owasebenzisayo?

Amakhasimende e-FxPro azuza kwamanye amanani okushintshana ancintisana kakhulu emakethe.

Ukuze uthole amadiphozithi avela emthonjeni woxhaso wangaphandle (okungukuthi, ukusuka ekhadini lakho lesikweletu kuya ku-FxPro Wallet yakho ngolunye uhlobo lwemali) kanye nokuhoxiswa emthonjeni wangaphandle woxhaso (okungukuthi, ukusuka ku-FxPro Wallet yakho kuya ekhadini lesikweletu ngolunye uhlobo lwemali), izimali zizoguqulwa njenge ngokwesilinganiso sasebhange sansuku zonke.

Ukuze udluliselwe kusuka ku-FxPro Wallet yakho kuya ku-akhawunti yokuhweba yohlobo lwemali oluhlukile, futhi okuphambene nalokho, ukuguqulwa kuzokwenziwa ngokwesilinganiso esiboniswa kusikrini esizivelelayo ngesikhathi uchofoza ukuqinisekisa.

Kufanele ngilinde isikhathi esingakanani ngaphambi kokuthi ngikhiphe imali yami ukuze ngifinyelele ku-akhawunti yami yasebhange?

Izicelo zokuhoxiswa zicutshungulwa uMnyango wethu Wokubalwa Kwemali Yekhasimende lungakapheli usuku olu-1 lokusebenza. Nokho, isikhathi esidingekayo ukuze izimali zidluliselwe sizohluka, kuye ngendlela yakho yokukhokha.

Ukuhoxiswa kwe-International Bank Wire kungase kuthathe izinsuku zokusebenza ezingu-3-5.

I-SEPA kanye nokudluliselwa kwebhange kwasendaweni kungase kuthathe kufikela ezinsukwini ezi-2 zokusebenza.

Ukuhoxiswa kwamakhadi kungase kuthathe cishe izinsuku zokusebenza eziyi-10 ukubonisa

Konke okunye ukuhoxiswa kwezindlela zokukhokha kuvame ukutholwa lungakapheli usuku olu-1 lokusebenza.

Kuthatha isikhathi esingakanani ukucubungula isicelo sami sokuhoxa?

Ngamahora okusebenza ajwayelekile, ukuhoxiswa kwemali kuvame ukucutshungulwa phakathi namahora ambalwa. Uma isicelo sokuhoxa sitholwa ngaphandle kwamahora okusebenza, sizocutshungulwa ngosuku olulandelayo lokusebenza.

Khumbula ukuthi uma sesicutshungulwe yithi, isikhathi esithathwayo ukuze kubonakale ukuhoxa kwakho sizoncika endleleni yokukhokha.

Ukuhoxiswa kwamakhadi kungathatha cishe izinsuku zokusebenza eziyi-10 futhi Ukudluliswa Kwemali Ebhange Lamazwe Ngamazwe kungase kuthathe izinsuku zebhizinisi ezingu-3-5 kuye ngebhange lakho. I-SEPA kanye nokudluliselwa kwasendaweni kuvame ukubonisa phakathi nosuku lwebhizinisi olufanayo, njengoba kwenza ukudluliselwa kwe-e-wallet.

Sicela uqaphele ukuthi nakuba amadiphozithi ekhadi acutshungulwa ngokushesha, lokhu akusho ukuthi izimali sezitholiwe ku-akhawunti yethu yasebhange njengoba ukuthengwa kwebhange ngokuvamile kuthatha izinsuku ezithile. Kodwa-ke, sikweleta izimali zakho ngokushesha ukuze ukwazi ukuhweba ngokushesha futhi uvikele izikhundla ezivulekile. Ngokungafani namadiphozithi, inqubo yokuhoxiswa ithatha isikhathi eside.

Yini okufanele ngiyenze uma ngingakakutholi ukuhoxiswa kwami?

Uma wenze isicelo sokuhoxa ngokudluliswa kwebhange futhi ungayitholanga imali yakho zingakapheli izinsuku ezi-5 zokusebenza, sicela uthinte uMnyango wethu Wokubalwa Kwezimali Kwekhasimende [email protected], futhi sizokunikeza Ikhophi Ye-Swift.

Uma wenze isicelo sokuhoxa ngekhadi lesikweletu/ledebhithi futhi ungakayitholi imali yakho zingakapheli izinsuku eziyi-10 zokusebenza, sicela uthinte uMnyango wethu Wokubalwa Kwezimali Kwekhasimende kokuthi [email protected] futhi sizokunikeza inombolo ye-ARN.

I-FAQ ye-FxPro - Insiza Yakho Yokuya Kuyo

Isigaba se-FxPro FAQ siyindawo yakho yokuqala yokuthola izimpendulo ezisheshayo nezithembekile kunoma imiphi imibuzo ongase ube nayo. Ihlanganisa izihloko eziningi kusukela ekuphathweni kwe-akhawunti kuya kumathuluzi okuhweba, i-FAQ yakhelwe ukuba ibe insiza efinyeleleka kalula ekongela isikhathi. Kungakhathaliseki ukuthi umusha epulatifomu noma ungumhwebi onolwazi, i-FxPro FAQ iqinisekisa ukuthi usizo luhlala lusesandleni sakho, okukuvumela ukuba ugxile kulokho okubaluleke kakhulu—impumelelo yakho yokuhweba.