How to Open Account and Withdraw Money from FxPro

How to Open an Account on FxPro

How to Open a FxPro Account [Web]

How to Open an Account

First, visit the FxPro homepage and select "Register" to begin the account opening process.

You will immediately be directed to the account opening page. On the first account opening page, please provide FxPro with some basic information, including:

• Country of residence.

• Email.

• Your password (Please note that your password must meet certain security requirements, such as having at least 8 characters, including 1 uppercase letter, 1 number, and 1 special character).

After providing all the required information, select "Register" to continue.

On the next account opening page, you will provide information under "Personal Details" with fields such as:

• First name.

• Last name.

• Date of Birth.

• Your mobile number.

After completing the form, select "Save and Continue" to proceed.

The next step is to specify your nationality under the "Nationality" section. If you have more than one nationality, check the box I have more than one nationality and select the additional nationalities. Then,  select "Save and continue" to proceed with the account opening process.

On this page, you must provide FxPro with information about your Employment Status and Industry in the Employment Information Section. Once you finish, click "Save and continue" to move to the next page.

On this page, you will need to provide FxPro with some information about Financial Information such as:

• Annual Income.

• Estimated Net Worth (excluding your primary residence).

• Source of Wealth.

• How much do you expect to fund in the next 12 months?

After completing the information fields, select "Save and continue" to complete the account opening process.

Congratulations on successfully opening an account with FxPro. Don’t hesitate any longer—start trading now!

How to create a new trading account

To create additional trading accounts, on the main interface of FxPro, select the Accounts section on the left side of the screen and then click the "Create new account" button to start creating new trading accounts.

To create new trading accounts, you will need to select the following necessary information:

• The Platform (MT4/ cTrader/ MT5).

• The Account Type (this may vary according to the trading platform you choose in the previous field).

• The Leverage.

• The Account Base Currency.

After completing the required fields, select the "Create" button to finish the process.

Congratulations! You have created new trading accounts with FxPro with just a few simple steps. Join now and experience the dynamic market.

How to Open a FxPro Account [App]

Set up and Open an Account

First, open the App Store or Google Play on your mobile device, then search for "FxPro: Online Trading Broker" and download the app.

After installing the app, open it and select "Register with FxPro" to begin the account opening process.

You will be redirected to the account opening page right away. On the initial account opening page, you need to provide FxPro with some essential details, including:

• Your country of residence.

• Your email address.

• A password (Make sure your password meets security criteria, such as being at least 8 characters long and including 1 uppercase letter, 1 number, and 1 special character).

Once you have entered all the necessary information, click "Register" to proceed.

On the subsequent account opening page, you will need to fill out the "Personal Details" section, which includes fields for:

• First name.

• Last name.

• Date of Birth.

• Contact number.

After filling out the form, click "Next step" to move forward.

In the following step, indicate your nationality in the "Nationality" section. If you hold multiple nationalities, check the box for "I have more than one nationality" and select the additional nationalities.

Afterward, click "Next step" to advance in the account opening process.

On this page, you need to provide FxPro with details about your Employment Status and Industry.

Once you have completed this, click "Next step" to proceed to the next page.


Congratulations on nearly completing the account account opening process with FxPro on your mobile device!

Next, you will need to provide information about your Financial Status. Please tap "Next" to proceed.

On this page, you’ll need to provide FxPro with details about your Financial Information, including:

• Annual Income.

• Estimated Net Worth (excluding your primary residence).

• Source of Wealth.

• Expected funding amount for the next 12 months.

Once you’ve filled out the information, click "Next step" to finalize the account-opening process.



After completing the survey questions in this section, select "Next step" to finish the account account-opening process.

Congratulations on successfully opening your account! Trading is now easy with FxPro, allowing you to trade anytime, anywhere with your mobile device. Join us now!

How to create a new trading account

First, to create new trading accounts in the FxPro mobile app, select the "REAL" tab (as shown in the descriptive image) to access your trading account list.

Then, tap the + icon at the top right corner of the screen to create new trading accounts.

To set up new trading accounts, you’ll need to choose the following details:

• The Platform (MT4, cTrader, or MT5).

• The Account Type (which may vary based on the chosen platform).

• The Leverage.

• The Account Base Currency.

After filling in the required information, click the "Create" button to complete the process.

Congratulations on completing the process! Creating new trading accounts on the FxPro mobile app is easy, so don’t hesitate—start experiencing it now.

Frequently Asked Questions (FAQ)

Can I open a corporate account?

You can open a trading account on your company name via our usual sign-up procedure. Please enter the personal details of the person who will be the authorized representative and then log into FxPro Direct to upload official company documentation such as a certificate of incorporation, articles of association, etc. Once we receive all necessary documents, our Back Office Department will review them and assist in the completion of the application.
 

Can I open more than one account with FxPro?

Yes, FxPro allows up to 5 different trading accounts. You may open additional trading accounts via your FxPro Direct.
 

What base currencies can I open an account in?

Clients of FxPro UK Limited may open a trading account in USD, EUR, GBP, AUD, CHF, JPY, and PLN.

Clients of FxPro Financial Services Limited FxPro Global Markets Limited may open a trading account in EUR, USD, GBP, AUD, CHF, JPY, PLN, and ZAR.

It is recommended that you select a Wallet currency in the same currency as your deposits and withdrawals to avoid any conversion fees, however, you can select different base currencies for your Trading Accounts. When transferring between a Wallet and an account in a different currency, a live conversion rate will be displayed to you.
 

Do you offer swap-free accounts?

FxPro offers swap-free accounts for religious purposes. However, fees may be applied once trades on certain instruments are open for a specific number of days. To apply for a swap-free account, please send an email request to our Back Office Department at [email protected]. For further details on FxPro swap-free accounts, please contact our Customer Support.
 

Can I open a joint account?

Yes. To open a joint account, each person must first open an individual FxPro account and then fill out a Joint Account Request Form which can be obtained by contacting our Back Office Department at [email protected].

Please note that joint accounts are only available to married couples or first-degree relatives.
 

How many trading accounts can I open in the FxPro App?

You can create up to five live trading accounts with different settings in the FxPro App. They can be in different currencies and on various platforms.

Simply select one of the available trading platforms (MT4, MT5, cTrader, or the integrated FxPro platform), and choose the preferred leverage and account currency (AUD, CHF, EUR, GBP, JPY, PLN, USD, or ZAR). You can also transfer funds between the accounts using your FxPro Wallet.

For newcomers, FxPro provides comprehensive instructions on how to install the MT4, MT5, and cTrader applications with direct links to AppStore and Google Play.

Please note, that if you need additional accounts (including a Demo account), you can open them through FxPro Direct Web or by contacting our Customer Service Team.

How to Withdraw Money from FxPro

Withdrawal rules

Withdrawals are available 24/7, giving you constant access to your funds. To withdraw, visit the Withdrawal section in your FxPro Wallet, where you can also check the status of your transaction under Transaction History.

However, keep in mind the following general rules for withdrawals:

• The maximum withdrawal amount is 15,999.00 USD (this is applied for all the withdrawal methods).

• Kindly be informed that to withdraw via the Bank Wire method, you should first refund all your recent Credit Card, PayPal, and Skrill deposits. The funding methods that need to be refunded will be clearly displayed to you in your FxPro Direct.

• Please note that for the withdrawal to be successful, you should transfer your funds to your FxPro Wallet. For the method using Bank Cards and Cryptocurrencies, the withdrawal amount must be equal to the deposit amount, while the profit will be automatically transferred via Bank Transfer.

• You must follow our withdrawal policy which instructs that clients must withdraw via the same method used to deposit unless that method has been fully refunded or refund limits have expired. In this case, you may use a bank wire method, or an e-wallet previously used to fund (as long as it can accept payments) to withdraw profits.

• FxPro does not charge any fees/commission on deposits/withdrawals, however, you may be subject to fees from banks involved in the case of bank transfers. Please note that for e-wallets, there may be a fee for withdrawals, if you have not traded.
   

How to Withdraw Money [Web]

Bank Card

First, log in to your FxPro Dashboard. Then, select FxPro Wallet from the left sidebar and click the "Withdrawal" button to start.

Please note that we accept Credit/Debit cards including Visa, Visa Electron, Visa Delta, MasterCard, Maestro International, and Maestro UK.
 

Next, enter the amount you wish to withdraw in the corresponding field. Then, select the "Withdraw" option as "Credit/Debit Card" and click the "Withdraw" button to continue.

Next, a form will appear for you to enter your card information (if you’re using the same card that you previously used to deposit, you can skip this step):

1. Card number

2. Expiry date.

3. CVV.

4. Please carefully check again the withdrawal amount.

Once you make sure every field is correct, click "Withdraw" to proceed.

Input the verification code that was sent to you via email or SMS, and then click "Confirm".

A message will confirm the request is complete.

Electronic Payment Systems (EPS)

To get started, log into your FxPro Dashboard. Once inside, navigate to the left-hand sidebar, find FxPro Wallet, and hit the "Withdrawal" button to initiate the process.

Now, input the desired withdrawal amount in the designated field. Choose one among the available EPS such as Skrill, Neteller,... as your withdrawal method, then proceed by clicking the "Withdraw" button to move forward.

Enter the verification code you received through email or SMS, and then click "Confirm" to proceed.

Congratulations, your withdrawal will now begin processing.

Cryptocurrencies

To begin, access your FxPro Dashboard. From there, locate the left-hand sidebar, find FxPro Wallet, and press the "Withdrawal" button to initiate the withdrawal process.

Please note that the External Wallet you used for your deposit will also be the default destination for your withdrawal (this is mandatory).

Now, enter the amount you wish to withdraw in the designated field. Select one of the available currency options like Bitcoin, USDT, or Ethereum as your withdrawal method, and then click the "Withdraw" button to proceed.

You can also refer to some other cryptocurrencies in the "CryptoPay" section. Please click "Proceed" to come to the scroll-down menu.

They have a variety of cryptocurrencies for you to select.

Next, please input the verification code sent to you via email or SMS, and then click "Confirm" to continue.

Local Payment - Bank Transfers

To get started, log into your FxPro Dashboard. Once inside, navigate to the left-hand sidebar, find FxPro Wallet, and hit the "Withdrawal" button to initiate the process.

Now, input the desired withdrawal amount in the designated field. Choose one among the available options in Local Payment or Bank Transfer as your withdrawal method, then proceed by clicking the "Withdraw" button to move forward.

On the next page, a form will appear for you to fill in (if you chose the bank details same as the one you used to deposit, you can skip this form):

1. Bank Province.

2. Bank City.

3. Bank Branch Name.

4. Bank Account Number

5. Bank Account Name.

6. Bank Name.

Once you complete the form as well as make sure every field is correct, please finish by clicking the "Withdraw" button.

A final screen will confirm that the withdrawal action is complete and the funds will be reflected in your bank account once processed.

 You can always track the transaction status in the Transaction History section.

How to Withdraw Money [App]

To begin, please open the FxPro Mobile App on your mobile devices, then click the "Withdraw" button in the FxPro Wallet section.

On the next page, you will need to:

1. Fill in the field the amount of money that you wish to withdraw, which must be at least 5.00 USD and less than 15.999 USD, or your FxPro Wallet balance (the minimum and maximum of the withdrawal amount would vary up to the withdrawal method).

2. Please select the payment method that you wish to use. However, please note that you can only choose the ones that you used to deposit (this is mandatory).

Once you finish, please click "Proceed" to go to the next page.

Depending on your withdrawal method, the system would require some necessary information. 

With the QR Bank Transfer, we have to provide:

1. Account name.

2. Account number.

3. Bank branch name.

4. Bank city.

5. Bank name.

6. Bank Province.

7. The Wallet you wish to withdraw from.

After carefully checking all the fields and making sure they are correct, please tap the "Proceed to confirmation" to finish the process.

Congratulations! With just a few simple steps, you now can withdraw your funds from the FxPro Wallet so quickly with the mobile app!

Frequently Asked Questions (FAQ)

Can I change my FxPro Wallet (Vault) currency?

To avoid potential conversion fees, your FxPro Wallet should be in the same currency as your deposits and withdrawals.
 

What conversion rates do you use?

FxPro clients benefit from some of the most competitive exchange rates on the market.

For deposits from an external funding source (i.e., from your credit card to your FxPro Wallet in another currency) and withdrawals to an external funding source ( i.e., from your FxPro Wallet to a credit card in another currency), funds will be converted as per the daily bank rate.

For transfers from your FxPro Wallet to a trading account of a different currency, and vice versa, the conversion will be made as per the rate displayed on the pop-up screen at the time you click confirm.
 

How long should I wait for my withdrawal to reach my bank account?

Withdrawal requests are processed by our Client Accounting Department within 1 working day. However, the time needed for the funds to be transferred will vary, depending on your payment method.

International Bank Wire withdrawals may take 3-5 working days.

SEPA and local bank transfers may take up to 2 working days.

Card withdrawals may take around 10 working days to reflect

All other payment method withdrawals are usually received within 1 working day.
 

How long does it take to process my withdrawal request?

During normal working hours, withdrawals are usually processed within a few hours. If the withdrawal request is received outside working hours, it will be processed the next working day.

Bear in mind that once processed by us, the time taken for your withdrawal to reflect will depend on the payment method.

Card withdrawals can take around 10 working days and International Bank Transfers may take 3-5 business days depending on your bank. SEPA and local transfers usually reflect within the same business day, as do e-wallet transfers.

Please note that although card deposits are processed immediately, this does not mean that funds have already been received in our bank account as the bank clearing procure usually takes some days. However, we credit your funds immediately to be able to trade instantly and protect open positions. Unlike deposits, the withdrawal procedure takes longer.
 

What should I do if I have not received my withdrawal?

If you have made a withdrawal request via Bank Transfer and have not received your funds within 5 working days, please contact our Client Accounting Department at [email protected], and we will provide you with a Swift Copy.

If you have made a withdrawal request via Credit/Debit Card and have not received your funds within 10 working days, please contact our Client Accounting Department at [email protected] and we will provide you with the ARN number.
 

Conclusion: Effortless Account Setup and Withdrawals with FxPro

Opening an account and withdrawing funds from FxPro is a straightforward experience that supports a smooth trading journey. With a streamlined account setup, you gain quick access to FxPro’s advanced trading features and a wide range of market opportunities. The withdrawal process is designed to be efficient and secure, allowing you to manage your funds with confidence and focus on your trading strategies. This seamless approach ensures that you can easily navigate both account management and financial transactions on the FxPro platform.